The German company Vorwerk has come into the sights of the Italian antitrust authorities. The reason for this is the shutdown of cloud services for its vacuum robot Neato.
The Italian antitrust authorities have started investigations against the Thermomix manufacturer Vorwerk. The Wuppertal company was allegedly accused of unfair business practices because of the shutdown of cloud services for its discontinued vacuum robot Neato, the authority announced on Thursday.
Vorwerk discontinued the robot’s smart services and thereby removed essential functions, making the device practically unusable. The investigation, which concerns two Italian subsidiaries of Vorwerk, was opened following complaints from consumers.
The competition authorities also announced that they had already searched the offices of Vorwerk Management and Vorwerk Italia on Wednesday with the support of the Italian financial police. Vorwerk announced late on Thursday evening that it would cooperate fully with the authorities. (Reuters)
