When available, Air Greenland’s flights from Nuuk can use gate C28 at Copenhagen Airport in future.
Because the future is not all air travelers, who have to take a bus and enter through a guarded corridor to enter Copenhagen Airport when they arrive with Air Greenland from Nuuk.
Copenhagen Airport has established a special “Air Greenland door” for passengers from Greenland.
This is what Air Greenland writes on Facebook, where the airline states that when there is space available, Tuukkaq and Jettime planes can now park directly at gate C28 at Copenhagen Airport after arrival from Nuuk.
– This means that passengers in these cases avoid disembarking via stairs and further transport by bus and can instead go directly into the terminal via a special Air Greenland door, writes Air Greenland.
According to Air Greenland, the solution applies, while Nuuk Airport does not yet have One Stop Security. The solution provides fewer remote parking spaces than before, says the company, which calls it an important step towards a better travel experience between Greenland and Denmark.
Solution created by persistent effort
Director of Communications at Air Greenland, Inga Dóra G. Markussen, cannot promise that, for example, baggage handling will also be faster, but all other things being equal, this new option will provide a smoother arrival in Copenhagen when it can be used.
She tells Sermitsiaq that the new access has been created by a diligent effort from the station’s international manager, Johnny Rasmussen, in close collaboration with chief pilot, Michael Madsen.
Station manager Johnny Rasmussen says, according to Air Greenland, that the arrangement with stairs and bus services has often meant that passengers have lost their onward connections:
– The remote parking has caused too many delays for our customers and, frankly, has been a boring customer experience. I have spoken to many employees at the airport to push for an alternative solution. With good help from Michael, we finally managed to find a solution that the airport could accept, says Johnny Rasmussen.
Guided around passport control
Air Greenland says that Copenhagen Airport has in recent years expanded the terminal area for flights from countries outside Schengen that have to go through passport control.
Since Greenland is part of Denmark, passport control is not necessary, and here the airport has found a special solution.
This is what senior press advisor at Copenhagen Airport, Rasmus Baad, says:
– We have established a separate door in Finger C on the 2nd floor at gate C28, where arriving passengers from Greenland can be led around passport control and directly down to the baggage area. It saves passengers 15–20 minutes compared to the previous solution with bus service.
