Deviations and cancellations that the company’s flights have suffered in recent days Air Nostrum bound for theAndorra-la Seu d’Urgell airport are changing the plans of many travelers who initially planned to travel with this airline. The director of the Viatges Emocions agency, Maica Terronesassures in statements to the Newspaper that some of his clients who have to move to Madrid choose to use other means of transport, such asAVEtheoretically with more punctuality guarantees. This pattern occurs especially in the case of travelers who have to move for work reasons. “The business customer is wary of flights because they have a fairly tight time frame and cannot take risks”, he points out clods. All of this has caused the agency to considerably reduce sales of trips to Madrid. “Uncertainty and insecurity are created”, she laments director of the agencywhich adds that this fearr has been detected especially in recent months.
“The business client distrusts flights because he has the right time and cannot take risks”
In recent days, the two expeditions that operate in the airport of Andorra-la Seu d’Urgellwhich leave from the Spanish capital and from Palma de Mallorca. the days 29 and 31 two flights from Madrid to Lleida-Alguaire airport were diverted due to inclement weather, while on the 30th another plane taking off from the Balearic city suffered technical problems.
In these first five months of 2026 a total of 34 incidents have already been notified, with respect to 22 of 2025 and four o’clock 2024. This increase in affects is exhausting the patience of the Governmentwhich is considering terminating the contract with the company that operates as a franchiseIberia after renewing the contract in 2024.
compensations
Delays and cancellations may be binding Air Nostrum to compensate the passengers of the two journeys with 250 euros, apart from refunding the ticket amount. This is the stipulated rate for flights up to 1,500 kilometers awayamong which are the expeditions from these two cities.
The regulations provide for several exceptions that they exempt the companies from paying the compensations economic to users. It’s about getting to the final destination with less than three hours late with respect to the scheduled schedule, that there are severe weather conditions or that air traffic controllers or airport security personnel strike. Although the reason for diverting the flights on the 29th and 31st is precisely the adverse weather, it will be Iberia who will have to determine if the inclement weather was sufficient to not pay compensation. You will also have to define whether the alternative journey offered by bus arrived at the airport of l‘Alt Urgell within a maximum of three hours. Regarding flight cshipped from Madrid due to technical problems, a priori the company will not be able to avoid the stipulated compensation.
