The North American low-cost airline Spirit Airlines informed users that, although they cannot help reschedule flights with another airline, they will process automatic refunds for any flights purchased on the airline’s website. Spirit with credit or debit card so that the original payment can be credited.
Guests who made a reservation through a travel agency should contact the agents to request a refund, for guests who booked services using other means, such as vouchers, credits or points Free Spirit A date will be determined for them after the bankruptcy court process.
Spirit airline pointed out that they cannot reimburse the expenses of hotels or replacement flights of affected travelers, they indicate to users who purchased travel insurance that they should consult with their provider to verify if their plan has coverage for these expenses.
They added that the Free Spirit points They cannot be redeemed and have flights available for purchase. In relation to fidelity plans, a date will be determined through the bankruptcy court process.
On unused vouchers, the company does not offer cash refunds.
For information on luggage and lost items, some tracking links were provided on the Spirit website in which, using the last name and the reservation code in the case of luggage, as well as the factory characteristics of the object plus the personal information of the scheduled flight, they can be located.
About the closure of the airline
The American affordable airline Spirit Airlines announced that they were preparing to close after a $500 million government deal fell through according to The Wall Street Journal (WSJ).
According to the sources cited by the financial newspaper, the company is running out of cash without being able to obtain the indispensable unanimous support of the bonds and the administration of the president of the United States, Donald Trump, as a way of ensuring the injection that would have kept it afloat.
According to direct conversations Spirit had had with the US government to structure a deal that would provide liquidity in exchange for financial guarantees that could have been converted into a state stake of up to 90% in the company.
