The new website and app FEDA and you already is operative and allows tofill in the information on the invoicesand thus gives customers, for the first time, the electricity expenditure data day by day and hour by hourso they can identify in which time slots they spend more and know the cost in euros and also in CO2 emissions. The objective, according to the director general of FEDA, Sílvia Calvoand the Director of Sustainability, Communication and Customer Relations, Nerea Morenoit is to facilitate that the customers can change their habits and apply savings measures energetic Users will have new functionalities at their disposal, such as, for example, eset consumption alerts, both daily and monthlyand receive a warning when they exceed the set limit. They can also compare consumption with other customers in the same parish, as a whole principality that have a similar rate or with the own consumption of other periods. Thus, they can check whether the expenditure is within the usual values. The platform also incorporates an energy profile that customers can enterr information about housing and the people who live there. With this data, an estimate is made of how consumption is distributed between different uses and offers more personalized savings recommendations. The new service covers all 38,000 company contracts. during the 2027, FAITH it will expand the functionalities with personalized information about scheduled power cuts and a rate simulator – flat or night -, to know which is best suited to each customer. And facing the 2028that contract registrations and cancellations can be processed from the same app.
