396 complaint boxes installed across courts

Union Supreme Court Judge Daw Thin Thin Cho stated that a total of 396 complaint boxes have been installed at various courts to enable the public to submit their difficulties, complaints, and suggestions, ensuring justice across the judicial system.

She gave this response on 6 November during the 24th day of the 3rd Regular Session of the 3rd Pyithu Hluttaw, in reply to a question asked by U Tin Moe Aung (aka) Nay Shine, Pyithu Hluttaw MP for Yankin Constituency, regarding the formation of scrutiny teams to take action on complaints through the complaint boxes.

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A scrutiny team led by the responsible supervisory officer of the respective court regularly opens and reviews the submissions from the complaint boxes. If an investigation is warranted, the case is reported to higher authorities for guidance and action.

Subsequently, if a formal investigation is required, a preliminary enquiry team or a departmental enquiry body is formed in accordance with Civil Services Rules and Regulations. Necessary disciplinary or legal actions are then taken based on the findings, subject to the decision of the Management Committee of the Union Supreme Court.

TWA/ZN